MINI HENGPRO BALANCE
MINI HENGPRO BALANCE
SHIPPING & RETURNS
SHIPPING & RETURNS
All orders go through a processing time of 24-48 hours. Once the order is shipped, the customer will receive a tracking number.
North America: 4-9 business days
UK/Ireland: 4-9 business days
EU: 5-10 business days
Oceanic: 5-10 business days
Rest of World: 6-11 business days
Every customer is given a 90-day satisfaction guarantee period where they can return the product within 30 days of purchase if they are not satisfied with it.
For defective or faulty items, we will request proof of the defectiveness in the form of a video. Once this has been processed, we will gladly refund you the entire order. Returns are not necessary.
For all customer inquiries, please do not hesitate to submit inquiries on our contact page or visit our help centre to see the commonly asked questions
RETURN & EXCHANGES
RETURN & EXCHANGES
All Fjordlum products are covered by our 90-day satisfaction guarantee
We're so confident in the work we put into our product design, manufacturing and packaging - that if you're not happy with your purchase within 90 days, you can return it for a full refund.
For all customer inquiries, please do not hesitate to submit inquiries on our contact page or visit our help centre to see the commonly asked questions
BENEFITS & FEATURES
BENEFITS & FEATURES
✔️ Crystal encapsulation for a beautiful, ambient tone
✔️ Wireless functionality
✔️ 3-color temperatures
✔️ Long-lasting battery
✔️ Removable exterior
✔️ Perfect for indoor, outdoor and water-resistant use
SPECIFICATIONS
SPECIFICATIONS
Product Description: Mini HENGPRO Balance LED Table Lamp Ellipse Magnetic Mid-air Switch Eye-Care Night Light Touch Control
2.Condition: 100% Brand New
3.NOTICE: Plug-in model, not dimmable
4.Package: Mini HENGPRO Balance LED Table Lamp *1
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FAQs
Is it suitable for outdoor use?
Most of our products can be used indoors and outdoors. Please check the individual product instructions. Although as with all electrical products, we recommend not to leave those outside when the sun is bright or expose to water.
Does it run on battery or can it be charged? If chargeable, how long does the charge last?
It is battery-powered, which means it comes with a charger that you need to charge before it can be used wirelessly.
Time to full charge:6-8 hours of charging
How long does the charge last:15-50 hours depending on usage frequency
Is it suitable as a reading light?
Yes, it is! Many customers have reviewed our lamp and loved it for reading or as a night light for work.
Is there a timer installed in the lamp?
There is no timer installed. The light turns off when it runs out of battery or when you turn it off.
Can we replace the bulb when it stops working?
Yes, it is! All our bulbs are efficiently manufactured to last for 2500 hours, after which they need to be replaced. Please refer to instructions manual for details.
Does it need to be charged in at all times or is it wireless?
It can be used completely wirelessly after it has been charged. It can also be used while charged
Is the packaging secure enough that it won't arrive damaged?
Our lights are all delivered in Fjordlum's special packaging, which is packed with security measures to ensure the light arrives undamaged. We have perfected the necessary level of security after selling more than 100,000 lights!
Does the lamp come with an instruction manual?
Yes, it does! Each light comes with instructions. We also have our own instruction webpage in our help center.
FREE DELIVERY
For all orders, we offer FREE fast worldwide delivery via freight or land transport to your door
24/7 SUPPORT
Should you have questions about delivery, returns, and technical issues, we are always here to help
EASY RETURNS
Should you change your mind we will happily exchange or refund within 30 days of purchase
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